Terms of Service

Last Updated: October 2026

Welcome to thekhadijacollection.com. By visiting our website, purchasing products from us, or engaging with our services, you agree to be bound by the following terms and conditions ("Terms of Service"). Please read these terms carefully before accessing or using our store.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Overview & General Conditions

This website is operated by thekhadijacollection.com. Throughout the site, the terms "we", "us" and "our" refer to thekhadijacollection.com.
By using this site, you represent that you are at least the age of majority in your place of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

2. Products, Pricing & Accuracy

Pricing: All prices listed on the website are in Pakistani Rupees (PKR) and are subject to change without notice. We reserve the right at any time to modify or discontinue products without notice.
Colors & Imagery: We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's or mobile screen's display of any color will be completely accurate.
Product Availability: Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

3. Orders, Confirmation & Cancellations

Order Acceptance: Placing an order constitutes a binding agreement to purchase. Every order goes through verification. We reserve the right to refuse or cancel any order for reasons including limitations on quantities available, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department.
Cancellations: Orders cannot be canceled once they are shipped and processed. Please ensure you are ready to proceed with your purchase before confirming your order.

4. Shipping & Delivery

We partner with reliable courier services to deliver your packages across Pakistan.
Delivery times are estimates and start from the date of dispatch. We are not responsible for delays caused by courier service limitations, public holidays, or unforeseen logistical circumstances.
Ownership and risk of loss for items pass to you upon physical delivery of the package to your provided address.

5. Returns, Exchanges & Refunds

Our return and exchange policy strictly covers damaged or defective items upon receipt.
You must notify us within 24 Hours of delivery and provide an unboxing video showing the defect for verification.
Cash refunds are not offered. Eligible items qualify strictly for replacements/exchanges. Please review our dedicated Refund Policy page for full operational details.

6. User Comments, Feedback & Submissions

If you send certain specific submissions (via contest entries, reviews, or social media tags) or creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

7. Intellectual Property

All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of thekhadijacollection.com and protected by international and local copyright laws. You may not extract or re-utilize parts of the contents of the service without our explicit written consent.

8. Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. In no case shall thekhadijacollection.com, our directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of the service or for any other claim related in any way to your use of the service.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.